Find direct answers about what Trunkstar does, who it supports, how the complete commercial and service lifecycle fits together, and how the platform connects with existing systems.
Availability, pricing, supplier sources, multi-location searches, and firm-quote handling.
Learn more →Multi-supplier quotes, customer pricing, margins, output, and quote-to-order handover.
Learn more →How the environment can connect with CRM, portals, and other business systems.
Learn more →Recurring and one-time charges, credits, commissions, and bookkeeping handover.
Learn more →Upgrades, downgrades, renewals, migrations, cancellations, support, and tasks.
Learn more →Tickets, tasks, reminders, comments, mentions, ownership, change history, and email logs.
Learn more →Partner environments, permissions, commission calculation, and credit-invoice payouts.
Learn more →Budgetary, firm, and negotiated pricing across projects, quotes, orders, and services.
Learn more →Trunkstar supports connectivity portfolios across dark fibre, wavelengths, point-to-point Ethernet, Ethernet NNI, DIA, and broadband. Managed overlay products can include IP services, CPE, subnets, hardware, and licenses.
Yes. Overlay products can remain linked to the access and transport services they depend on, so commercial, operational, support, and billing context stays connected.
Yes. Trunkstar can keep SD-WAN hardware, licenses, underlying connections, and capacity requirements related across sourcing, quoting, ordering, service management, and billing.
Trunkstar is connectivity lifecycle management software for telecom providers. It brings serviceability and sourcing, quoting, ordering, delivery tracking, commercial governance, and analytics into a configurable environment.
Trunkstar is designed for carriers, ISPs, MSPs, VNOs, wholesale providers, and other connectivity businesses with repeatable supplier, quoting, ordering, or customer workflow needs.
Trunkstar is a software provider. It supplies the workflow engine used by connectivity providers; it does not replace the provider's identity or supplier and customer relationships.
It is the connected process of capturing connectivity demand, checking serviceability, sourcing supplier options, building a governed customer quote, placing and tracking an order, and using the resulting operational and commercial data.
Trunkstar can bring together configured supplier sources including APIs, files, building lists, geographic inputs, portal workflows, and human-assisted firm-quote requests. The available sources depend on the provider environment.
Yes. Trunkstar supports availability requests with multiple addresses and keeps every location, supplier option, quote status, and exception visible across multi-site opportunities and RFPs.
Budgetary pricing supports early evaluation but may not be confirmed for a customer commitment. Firm pricing has been reviewed or returned by the relevant supplier for the request. Trunkstar can keep both pathways visible.
Yes. A supplier can return an offer and add context when automated data is not firm, keeping the response inside the quote workflow.
Trunkstar manages customers, price books, roles, costs, pricing, margins, quote validity, approvals, and quote presentation within each provider environment.
Yes. An order can be created from an accepted quote or directly from selected products.
Yes. Trunkstar can use your custom domain, look and feel, email templates, quote templates, invoice templates, terminology, and business rules so the solution reflects your proposition.
Yes. Trunkstar's API-first architecture connects with CRM systems and customer portals while preserving ownership, identifiers, and workflow status across systems.
Trunkstar uses AI to assist with address validation, supplier selection, connectivity sourcing, and quote preparation.
No. Firm supplier responses, commercial approval, and workflow exceptions still require authoritative data and appropriate human review. AI-assisted steps should support those decisions rather than conceal them.
Developer documentation is available at docs.trunkstar.com and covers authentication, availability requests, quotes, orders, customers, and projects.
Begin with a representative workflow and identify its suppliers, inputs, users, commercial rules, systems, exceptions, and desired outcome. Trunkstar can then demonstrate the relevant modules and integration approach.
Yes. Support tickets can be linked to any object, including customers, projects, quotes, orders, and services, so the conversation remains connected to its lifecycle context.
Yes. Tasks can be created for individuals or teams, include reminders, and remain connected to the relevant commercial or operational workflow.
Yes. Comments can be attached to lifecycle objects, and mentions can notify colleagues or keep them involved in the work.
Ownership and object history show who changed what and when. Outbound email logs also show what was sent, when it was sent, and to whom.
Trunkstar provides user management with permissions and access rules that control which environments, customers, data, workflows, and actions each user or team can access.
Trunkstar supports dedicated internal environments, wholesale and channel environments, customer environments, and agent or reseller environments.
Trunkstar calculates agent and reseller commissions automatically and supports commission payout through credit invoices.
Trunkstar automates multi-entity recurring and one-time invoicing, installments, credits, approvals, and credit invoices. Billing and payment information can integrate with the provider's bookkeeping system.
Yes. Draft invoices can be reviewed before issue, with separate permissions for viewing, managing, and approving invoices and support for bulk approval.
Yes. Trunkstar supports firm-pricing requests and price negotiations linked to bulk opportunities, new projects, quotes, orders, and active services.
Trunkstar manages upgrades, downgrades, renewals, migrations, and cancellations, including buyout calculation when it applies.