Intelligence and analytics
Review the operational and commercial data produced by the lifecycle to identify patterns and support decisions.
The Trunkstar environment
Connect the commercial connectivity lifecycle without losing control
Trunkstar gives connectivity providers a configurable environment for sourcing, quoting, ordering, and managing underlay services, overlay products, and complex managed solutions. Billing, support, collaboration, user access, and channel commissions remain connected to the same lifecycle. Use the complete lifecycle or select the capabilities that fit your operating model.
Lifecycle modules
A consistent path from customer request to billed service
Serviceability and sourcing
Search locations, bring together availability and pricing inputs, and compare relevant supplier options.
Learn more →Supplier pricing and negotiation
Manage budgetary pricing, firm-pricing requests, and negotiations across projects, quotes, orders, and services.
Learn more →Quoting and governance
Build quotes from selected products while applying customer, price-book, margin, role, and approval logic.
Learn more →Ordering, delivery, and services
Turn selected products or an accepted quote into an order, track delivery, and manage the live service lifecycle.
Learn more →Billing and credits
Automate recurring and one-time billing, credits, credit invoices, and financial handover to your bookkeeping system.
Learn more →Collaboration and accountability
Keep tickets, tasks, reminders, comments, mentions, ownership, changes, and email history with the object they concern.
Learn more →Users, permissions, and access
Control who can access each environment, workflow, customer, and commercial function.
Learn more →Connectivity product model
Support the complete portfolio, from access to managed solutions
Trunkstar supports connectivity portfolios across dark fibre, wavelengths, point-to-point Ethernet, Ethernet NNI, dedicated internet access, and broadband. Overlay products such as IP services, CPE, subnets, and licenses can be managed with the underlying connections they depend on.
For composite solutions such as SD-WAN, the product model can keep hardware, licenses, access connections, and available capacity related throughout sourcing, quoting, ordering, service management, and billing. This lets teams manage the solution as a whole without losing control of its individual components.
- Dark fibre, wavelength, Ethernet, NNI, DIA, and broadband services
- Managed IP, CPE, subnet, hardware, and license products
- Underlay and overlay relationships
- Capacity and component dependencies for composite solutions
- One lifecycle for commercial and operational service context
Supplier data
Work with the ecosystem you already have
Supplier information rarely arrives in one clean format. Providers may receive data through APIs, spreadsheets, building lists, KMZ files, and supplier portals. Trunkstar brings those sources into a more consistent environment for search, comparison, and downstream workflows.
Automation can handle structured responses, while human-assisted workflows support firm-pricing requests and multi-level price negotiations with suppliers. Negotiations can be linked to bulk opportunities, new projects, quotes, orders, and active services.
- Single-address and multi-location search workflows
- Customer- and project-aware sourcing
- Budgetary, firm-price, and negotiated-price pathways
- Reusable supplier, product, and commercial data
- Structured handover into quoting and ordering
Commercial control
Control pricing, billing, commissions, and access
A fast answer is only useful when the right commercial rules are applied. Trunkstar supports customer management, price books, roles, costs, pricing, margins, quote presentation, recurring and one-time billing, credits, and automatic commission calculation within the same lifecycle.
Permissions and access management give sales, procurement, finance, support, and operations a shared workflow while preserving each team's responsibilities. Billing data can be integrated with the provider's bookkeeping system.
Integration and presentation
Make it your solution, powered by our engine
Trunkstar follows an API-first development approach. Providers can connect the environment with CRM systems, customer portals, and other applications rather than creating another isolated tool.
The experience can use your custom domain, look and feel, email templates, quote templates, invoice templates, and business rules, so customers and teams work in your solution while Trunkstar supplies the underlying engine.
Environment models
Run internal, customer, channel, and reseller workflows
Dedicated internal environments
Give internal commercial, sourcing, operations, finance, and support teams one controlled environment.
Wholesale and customer environments
Offer branded self-service and channel workflows around your products, supplier ecosystem, prices, and processes.
Agent and reseller environments
Support delegated sales, automatic commission calculation, and commission payout through credit invoices.
Learn more →Frequently asked questions
Clear answers for connectivity teams
Which connectivity types can Trunkstar manage?
Trunkstar supports connectivity portfolios across dark fibre, wavelength, point-to-point Ethernet, Ethernet NNI, DIA, and broadband services, as well as managed overlay products such as IP services, CPE, subnets, hardware, and licenses.
Can Trunkstar manage complex solutions such as SD-WAN?
Yes. Composite solutions can keep hardware, licenses, access connections, and capacity requirements related throughout sourcing, quoting, ordering, live service management, and billing.
Do we have to use every Trunkstar module?
No. Trunkstar is modular and configurable. A provider can start with the workflows that address its immediate bottlenecks and connect additional lifecycle capabilities as requirements develop.
Can Trunkstar use our own suppliers and contracts?
Yes. Trunkstar is configured around your suppliers, contracts, products, price books, and commercial rules.
Is there a Trunkstar API?
Yes. The Trunkstar API covers authentication, availability requests, quotes, orders, customers, and projects. Developer documentation is available at docs.trunkstar.com.
Does Trunkstar include support and task management?
Yes. Tickets, individual and team tasks, reminders, comments, mentions, change history, and email logs stay connected to the relevant lifecycle object.
Can Trunkstar automate billing and commissions?
Yes. Trunkstar automates recurring and one-time billing, credits, agent and reseller commission calculation, and commission payout through credit invoices. Billing can integrate with your bookkeeping system.
Keep exploring
Related Trunkstar resources
Serviceability and sourcing
Explore supplier search, availability, and pricing workflows.
Learn more →White-label connectivity portal
See how the environment can carry your proposition and brand.
Learn more →API-first guide
Plan how a connectivity environment fits with existing systems.
Learn more →Supplier pricing and negotiation
Keep budgetary, firm, and negotiated supplier prices connected to the lifecycle.
Learn more →Telecom billing automation
Connect recurring, one-time, credit, and commission billing with services and bookkeeping.
Learn more →Workflow collaboration and accountability
Keep tickets, tasks, comments, changes, and communications connected to lifecycle records.
Learn more →Integrations and API
Define how Trunkstar connects with CRM, portals, bookkeeping, and supplier data.
Learn more →