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Telecom billing automation

Turn connected service data into controlled billing

Trunkstar connects the terms agreed during quoting and ordering with the services that are delivered and invoiced. Providers can automate multi-entity recurring and one-time billing, approvals, credits, commissions, and bookkeeping handover without rebuilding the commercial context in a separate workflow.

The billing challenge

Billing should not require rebuilding what was sold

Connectivity billing can combine recurring charges, one-time charges, credits, contract changes, multiple services, and different commercial relationships. When the billing team receives that information through spreadsheets or handovers, it must first determine what was agreed and what is active.

Trunkstar keeps the customer, quote, order, service, price, and contract context connected so billable information can progress from the lifecycle record instead of being entered again.

Billing workflow

Move from commercial terms to bookkeeping-ready output

Configure legal entities

Set up multiple legal entities and determine which entity, company details, and invoice presentation apply to each customer.

Prepare invoices for approval

Generate recurring invoice drafts ahead of issue so authorized users can review, approve, and release them.

Automate every charge type

Handle recurring charges, one-time charges, installments, credits, and credit invoices from the connected lifecycle.

Connect bookkeeping

Integrate billing output with the provider's bookkeeping system while keeping the telecom lifecycle in Trunkstar.

Service changes

Keep billing aligned with the live service lifecycle

An active connectivity service can be upgraded, downgraded, renewed, migrated, or cancelled. Those changes can affect the commercial record and the billing that follows.

Keeping service and billing context together gives finance and operations a shared view of the change, its timing, its agreed terms, and any related buyout calculation or credit.

  • Recurring service charges
  • One-time product, delivery, and service charges
  • Credits and credit invoices
  • Commercial changes linked to active services
  • Financial handover to bookkeeping systems
Channel commissions

Calculate and pay agent and reseller commissions

Agent and reseller environments can carry the commercial relationships needed for commission calculation. Trunkstar can calculate commission automatically from the relevant business context rather than maintaining a separate channel spreadsheet.

Commission payout can be handled through credit invoices, keeping the partner, customer, order, service, and payout relationship traceable inside the operating model.

Financial control

Give finance control without adding month-end reconstruction

Separate permissions control who can view, manage, and approve invoices. Bulk approval, payment-status updates, finance dashboards, and reporting help teams handle routine work efficiently while every change remains attributable.

Invoice recipients, outbound email history, credits, and the underlying service context remain visible. An API integration can keep the bookkeeping system synchronized while Trunkstar manages the telecom-specific logic behind each invoice.

Frequently asked questions

Clear answers for connectivity teams

What telecom billing can Trunkstar automate?

Trunkstar automates recurring charges, one-time charges, installments, credits, and credit invoices using the commercial and service context held in the connectivity lifecycle.

Does Trunkstar support multiple legal entities?

Yes. Multiple legal entities can be configured, customers can be linked to the appropriate entity, and each entity can use its own company information and invoice template.

Can invoice review and approval be controlled separately?

Yes. Permissions can distinguish invoice viewing, management, and approval. Draft invoices can be reviewed before sending, including through bulk approval workflows.

Can billing remain linked to the customer service?

Yes. Billing information can remain connected to the customer, product, quote, order, contract, and active service that created it.

Does Trunkstar support credits and credit invoices?

Yes. Credits and credit invoices can be managed with the related commercial or service context visible.

Can Trunkstar integrate with our bookkeeping system?

Yes. An API integration can synchronize relevant invoice and payment information with the provider's bookkeeping system. Your team can build the integration or ask Trunkstar to implement it.

Can invoice communication and changes be traced?

Yes. Invoice changes remain attributable, and the recipient and outbound email history stay visible with the invoice record.

Can Trunkstar calculate agent and reseller commissions?

Yes. Trunkstar can calculate agent and reseller commissions automatically and support commission payout through credit invoices.

Does Trunkstar replace our accounting software?

No. Trunkstar manages the connectivity commercial and service context and can hand billing output to the bookkeeping system used for accounting.

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