Channel and reseller management

Give every route to market its own controlled environment

Trunkstar enables providers to run dedicated internal, wholesale, channel, customer, agent, and reseller environments from the same configurable lifecycle engine. Each audience can receive the right products, pricing, workflows, permissions, branding, and commission model.

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Multiple operating models

One provider can serve several audiences differently

Internal teams, wholesale customers, channel partners, direct customers, agents, and resellers do not need the same catalogue, prices, data, permissions, or workflow. Treating every audience as one generic user group creates operational work and access risk.

Trunkstar uses configurable environments to separate the experience each audience receives while keeping the underlying supplier, product, customer, quote, order, service, and billing lifecycle connected.

Environment models

Configure the right experience for each relationship

Internal environments

Give sales, sourcing, operations, support, and finance a shared environment with role-specific responsibilities.

Wholesale and channel environments

Expose the products, pricing, sourcing, quoting, ordering, and service workflows appropriate to each commercial partner.

Customer environments

Offer controlled self-service and lifecycle visibility around the provider's proposition and customer relationship.

Agent and reseller environments

Delegate sales activity while retaining access control, customer context, commercial rules, and commission handling.

Users and permissions

Control what every user can see and do

User management, permissions, and access rules determine which environments, customers, products, prices, commercial data, workflows, and actions are available to each person or team.

A provider can therefore support internal collaboration and external self-service without exposing information or capabilities beyond the user's role and business relationship.

Commission automation

Connect partner sales with commission calculation and payout

Agent and reseller activity can remain connected to the customer, quote, order, service, and commercial rules that determine commission. Trunkstar can calculate the commission automatically from that operating context.

Commission payout can be processed through credit invoices, giving finance and channel teams a traceable connection between the underlying business and the partner payment.

Brand and integration

Lead with the provider's proposition

Channel and customer environments can be white-labelled through interface styling, email communication, and quote templates. The provider's brand and commercial relationship remain visible while Trunkstar supplies the lifecycle engine.

An API-first approach connects these environments with CRM, customer portals, bookkeeping systems, and other applications according to the provider's ownership model.

Frequently asked questions

Clear answers for connectivity teams

Which environment types can Trunkstar create?

Trunkstar supports dedicated internal, wholesale, channel, customer, agent, and reseller environments.

Can each environment have different access?

Yes. User management, permissions, and access rules control the customers, products, prices, data, workflows, and actions available in each environment.

Can agents and resellers receive their own environment?

Yes. Agents and resellers can use dedicated environments configured around the provider's products, customers, workflows, access rules, and commercial model.

Does Trunkstar calculate partner commissions?

Yes. Trunkstar can calculate agent and reseller commissions automatically from the relevant commercial context.

How are commissions paid?

Trunkstar supports agent and reseller commission payout through credit invoices.

Can channel and reseller environments be white-labelled?

Yes. Interface styling, email communication, and quote templates can be configured around the provider's brand and proposition.

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