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For connectivity providers

Adapt the lifecycle to your provider model

Carriers, ISPs, MSPs, VNOs, wholesale providers, channels, agents, and resellers do not all sell connectivity in the same way. Trunkstar supplies configurable sourcing, quoting, ordering, service, billing, support, and access-management building blocks for each operating model.

Different providers, related friction

Choose the workflows that match your role in the ecosystem

Carriers

Combine network and third-party supply, control customer pricing, and connect quote-to-order workflows across commercial and operational teams.

Wholesale providers

Make supplier and product information easier to search and offer while preserving contract and relationship context.

Internet service providers and VNOs

Extend the footprint a team can evaluate and manage without creating a separate process for every supplier.

Managed service providers

Structure multi-location internet sourcing and quoting as part of a broader managed solution.

Agents and resellers

Use a dedicated sales environment with controlled access, automatic commission calculation, and payout through credit invoices.

Commercial teams

Connect sales speed with sourcing and margin control

Sales needs a timely answer, sourcing needs accurate supplier context, finance needs commercial discipline, and operations needs an order that reflects what was sold. Trunkstar keeps these responsibilities connected around the same lifecycle records.

Providers can configure roles, permissions, price books, costs, pricing, margins, customer context, quote presentation, billing, credits, and commission rules around the way their teams work.

Customer experience

Offer self-service where it helps and human support where it matters

A branded environment can let customers or internal teams search, compare, quote, follow orders, manage services, and raise support tickets through a consistent interface. Supplier-assisted firm quotes and price negotiations, operational exceptions, and assigned tasks remain part of that journey.

Service and finance teams

Connect support, service changes, billing, and bookkeeping

Support tickets link to any lifecycle object, while tasks give individuals and teams clear ownership. Service teams can manage upgrades, downgrades, renewals, migrations, cancellations, and related buyout calculations.

Finance can automate recurring and one-time billing, credits, and channel commissions, then integrate the output with the provider's bookkeeping system.

Good fit

When a connected environment is worth evaluating

  • Teams repeatedly search several supplier sources for the same types of request
  • Multi-location RFPs depend on spreadsheets and individual knowledge
  • Supplier options are re-entered when a customer quote is created
  • Commercial rules are difficult to apply consistently across teams
  • Accepted quotes are reconstructed when ordering begins
  • The provider wants a branded connectivity experience connected to existing systems
Frequently asked questions

Clear answers for connectivity teams

Is Trunkstar only for large carriers?

No. Trunkstar supports carriers, ISPs, MSPs, VNOs, and wholesale connectivity providers of different sizes. It is especially valuable when sourcing, quoting, ordering, or customer workflows are complex and repeated often.

Can internal teams use Trunkstar without a customer portal?

Yes. The lifecycle modules can support internal sourcing, commercial, and operational workflows. A customer-facing white-label experience is a configurable option, not the only use case.

Can we keep our existing CRM?

Yes. Trunkstar connects with CRM and customer portal workflows while each system retains ownership of the records it manages.

Does Trunkstar support channel, agent, and reseller models?

Yes. Providers can create dedicated wholesale, channel, customer, agent, and reseller environments with controlled access and automatic commission calculation.

Can finance automate billing and commission payouts?

Yes. Trunkstar automates recurring and one-time billing, credits, commission calculation, and commission payout through credit invoices, with bookkeeping integration.

Keep exploring

Related Trunkstar resources

Sources and further reading

Trunkstar company profileTrunkstar platform overview